Everything a robotic packaging system needs on site.
Three service lines cover the full lifecycle: the pre-sale technical audit, installation and commissioning, and ongoing service and support.
Technical Audit
Every RexR project starts with a structured site survey, performed by SkyForge together with the RexR sales team — before any proposal is made. This is how a correct machine gets built: the system is engineered around your real products, rates, and floor, not around assumptions.
What happens during an audit
We walk your production line and document the upstream and downstream machines (thermoformers, traysealers, case sealers, palletizers), conveyor dimensions, shift patterns, and washdown routines.
Dimensions, weights, temperatures, and rates for every product and recipe; photos and video of the packing area; case formats and layout schemes.
Power and compressed-air drop points, network access, floor condition, door and aisle dimensions for module carry-in, and the available footprint.
A completed survey package goes to RexR engineering as the basis for system design, simulation, and a firm proposal.
An audit typically takes one day on site and requires no interruption to production.
Installation & Commissioning
RexR systems are modular by design: standardized frames, delta-robot modules, conveyors, and vision modules that are carried in and mounted over your existing line without dismantling it. Your line can keep producing between installation windows — a key difference from monolithic packaging machinery.
How a deployment runs
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Safety comes first on every site: we follow your plant’s safety and food-hygiene (GMP) rules, lockout/tagout procedures, and contractor requirements.
Service & Support
Installed systems are supported for their whole life — that is the reason SkyForge exists as a dedicated US technical organization.
Systems ship with remote-monitoring connectivity; our engineers diagnose and resolve most issues remotely, with the manufacturer’s engineering team behind us.
Field technicians and controls engineers travel to your plant for repairs, adjustments, and recipe changes.
Wear parts and consumables (gripper elements, robot inserts, suction cups, filters) supplied and replaced on schedule.
Preventive maintenance programs matched to your production calendar and washdown regime.
Response commitments are defined per contract — talk to us or to RexR about the support model for your project.
System configuration, pricing, and proposals are handled by RexR. For equipment inquiries, visit rexr.tech. For questions about installation, service, or site requirements, contact SkyForge.